
We are aware that the strategic element for the development of our company is the continuous fulfilment of customer needs and expectations.
In order to be able to identify and interpret these in a timely manner, it is indispensable that the company organisation and the behaviour of all of us be oriented towards the achievement of these goals.
CELAB adopts a quality system for the following purpose:
Test laboratory for electronic and mechanical products used in civil, industrial and military fields. Instrument calibration. Special tests to customer specifications. Notified Body. Certification Body. Training.
Such as to guarantee:
- Our commercial capabilities, establishing ourselves not only domestically but also abroad;
- The good professional practice and quality of the tests and calibrations offered to customers;
- The security of the information provided by the client;
- The technical competence;
- The continuous improvement of the effectiveness and efficiency of the QMS;
- Customer satisfaction;
- Commitment to meeting customer requirements;
- Commitment to comply with the following International Standards:
- UNI CEI EN ISO/IEC 17025:2005;
- EN 45011:1999;
- UNI CEI EN ISO/IEC 17021:2011;
- UNI EN ISO 9001:2008.
- A structural framework for defining and reviewing quality objectives;
- Commitment to comply with the requirements of Accreditation Bodies;
- Communication and understanding of the requirements within and outside the organisation;
- The review in the event of changes to the QMS, in order to assess its integrity;
- The understanding of all personnel involved in calibration and testing of quality documentation, policies and procedures.
In order to achieve the stated objectives, the Executive Board undertakes to provide the company with all the necessary means and support such as: personnel, equipment and specialised training.
In particular, for the promotion and coordination of the activities that must be undertaken to achieve and maintain UNI EN ISO 9001, EN 17025, EN 17021 and EN 45011 certification, the General Management has appointed a Quality Management System Manager who reports directly to the Management.
However, the objectives outlined above cannot be achieved without the direct involvement and support of each of us. Only by collaborating and co-operating can we achieve what has been set and be capable of continuous improvement.
Only by pursuing these objectives can we become the LEADER COMPANY IN ITALY IN THE MILITARY AND AERONAUTIC TESTING SECTOR.